Privacy Policy

Fair Miles Logistics LLC ("Fair Miles Logistics," "we," "us," or "our") operates the website located at https://www.fairmileslogistics.com (the "Website") and provides motor carrier transportation, owner-operator lease programs, dispatch, and related logistics services (collectively, the "Services").

This Privacy Policy explains what information we collect, how we use it, who we share it with, and what choices you have. Please read it carefully. By using the Website or providing information to us, you agree to the practices described here. If you do not agree, please do not use the Website or submit information to us.

Our Services are intended for users located in the United States.

1. Who This Policy Applies To

This Privacy Policy applies to:

• Visitors to our Website
• Owner-operators and drivers who apply to lease onto our authority or seek employment with us
• Carriers, brokers, shippers, and vendors who do business with us
• Anyone who contacts us by phone, text message, email, or web form

2. Information We Collect

Information you give us directly. When you submit a form, apply to drive with us, or contact us, we may collect:

• Full name
• Mobile and landline phone numbers
• Email address
• Mailing and physical address
• CDL number and state of issue
• Driving history, years of experience, and employment history
• Equipment information (truck year, make, model, VIN, equipment type)
• Motor carrier authority information (USDOT number, MC number) where applicable
• Insurance and compliance documentation
• Any other information you choose to send us

Information we collect automatically. When you visit the Website, we may automatically collect:

• IP address and general location
• Browser type and version, device type, operating system
• Pages viewed, time spent, referring URL, and date and time of access
• Information collected through cookies and similar technologies

Cookies. Cookies are small data files stored on your device that help the Website function and help us understand how it is used. Most browsers let you refuse or delete cookies. If you disable cookies, some features of the Website may not work correctly.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries, quote requests, and applications
• Process and evaluate owner-operator lease and driver applications
• Verify driving history, licensing, and regulatory qualifications as required under Federal Motor Carrier Safety Administration (FMCSA) regulations
• Dispatch loads, coordinate pickups and deliveries, and communicate operational updates
• Process settlements, invoices, and payments
• Send you service-related and, where you have consented, promotional communications
• Maintain records required by law, including under 49 CFR
• Operate, maintain, secure, and improve the Website and Services
• Detect, investigate, and prevent fraud, abuse, and unauthorized activity
• Comply with our legal, regulatory, and contractual obligations

4. SMS and Text Message Communications

This section governs how we handle information relating to text messaging. Please read it carefully.

If you provide your mobile phone number and give your express written consent — by checking the consent box on one of our web forms, by texting us, or by providing written consent — you agree to receive text messages from Fair Miles Logistics LLC at that number.

The only parties who may receive your mobile number in connection with text messaging are the messaging service providers and telecommunications carriers we use strictly to deliver messages to you on our behalf. These providers are contractually restricted from using your information for any purpose other than delivering our messages, and are prohibited from sharing it further.

Message types you may receive:

• Load offers, dispatch instructions, and delivery updates
• Application status updates and recruiting follow-ups
• Settlement, payment, and document notifications
• Compliance and safety reminders
• Appointment and pickup confirmations
• Responses to inquiries you initiate

Message frequency varies based on your activity and relationship with us.

Message and data rates may apply. Your mobile carrier may charge you for messages you send and receive.

Opting out. You may cancel text messages at any time by replying STOP to any message from us. We will send one confirmation message and will not send further messages unless you opt back in by texting START.

Help. Reply HELP to any message, or call us at (947) 219-5553, or email info@fairmileslogistics.com.

Carriers are not liable for delayed or undelivered messages.

Full messaging terms are available at https://www.fairmileslogistics.com/sms-terms

5. When We Share Information

We do not sell your personal information.

We may share your information only in the following circumstances:

• Service providers. Companies that perform work for us — messaging providers, hosting providers, factoring companies, insurance providers, background check and drug screening vendors, load boards, payment processors, and IT support. They may use your information only to perform services for us.
• Brokers, shippers, and receivers. To the extent necessary to book, dispatch, and complete loads.
• Legal and regulatory. Where required by law, subpoena, court order, or government request, including compliance with FMCSA and USDOT requirements.
• Safety and rights protection. Where we believe disclosure is necessary to protect the rights, property, or safety of Fair Miles Logistics LLC, our drivers, our customers, or the public, or to investigate fraud.
• Business transfer. In connection with a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

In no case do we share mobile phone numbers or SMS consent with third parties or affiliates for their marketing purposes.

6. Data Retention

We keep your information only as long as needed for the purposes described in this Policy, or longer where required by law. Driver qualification records, drug and alcohol testing records, and other regulated records are retained for the periods required under 49 CFR. When information is no longer needed, we dispose of it securely.

7. Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, and any transmission of information to us is at your own risk.

8. Your Choices and Rights

• Text messages: reply STOP to opt out at any time.
• Marketing emails: click the unsubscribe link in any marketing email.
• Access, correction, or deletion: contact us at info@fairmileslogistics.com and we will respond in accordance with applicable law. Note that we may be required to retain certain records under federal regulation even after a deletion request.
• Cookies: adjust your browser settings.

Opting out of marketing messages does not stop transactional or operational messages related to an active load, application, or settlement.

9. Children's Privacy

Our Website and Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

10. Third-Party Websites

Our Website may link to third-party websites. We are not responsible for the privacy practices or content of those websites. Review their privacy policies before providing information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last Updated" date. Your continued use of the Website after changes are posted constitutes acceptance of the revised Policy.

12. Contact Us

Questions, requests, or complaints regarding this Privacy Policy should be directed to:

Fair Miles Logistics LLC
16968 Wagner Rd
Lake Ann, MI 49650
United States

Main: (947) 219-5553
Sales: (947) 237-4859
Dispatch: (947) 237-4665
Email: info@fairmileslogistics.com